1 Who We Are
TS BUKA LLC ("we", "us", "our") is a U.S.-based independent telecom comparison and advisory service. We are the data controller for personal data collected through this website (tsbukallc.online) and by telephone.
| Detail | Information |
|---|---|
| Company Name | TS BUKA LLC |
| Texas File No. | 803933032 |
| Registered Address | 6328 Meadow Glen Dr, Arlington, TX 76018 |
| Regulatory Contact | Consumer complaints: Federal Trade Commission (FTC) |
| info@tsbukallc.online | |
| Phone | +1 (979) 993-8620 |
2 Data We Collect
We collect personal data only when you actively provide it to us. We do not purchase data lists or collect data from third-party sources.
| Category | Examples | How Collected |
|---|---|---|
| Contact Data | Name, email address, phone number | When you email or call us |
| Enquiry Data | Your current plan, usage needs, questions asked | During advisory conversations |
| Technical Data | IP address, browser type, pages visited, time on site | Automatically via cookies / server logs |
| Communications | Emails sent to us, notes from calls | When you contact us |
We do not collect sensitive personal data (e.g. health, financial, or biometric data). We do not collect payment information — all purchases are made directly on network providers' websites.
3 How We Use Your Data
We use your personal data only for the following purposes:
- To respond to your enquiries and provide comparison advice
- To improve our website and services based on usage analytics
- To comply with our legal obligations (e.g. keeping records)
- To handle complaints and resolve disputes
- To send service-related communications (not marketing, unless you opt in)
4 Legal Basis for Processing
Under applicable U.S. and state privacy laws (including the CCPA/CPRA), we rely on the following legal bases to process your personal data:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interests (Article 6(1)(f)) |
| Providing comparison advice | Legitimate interests / Contract (Article 6(1)(b)) |
| Website analytics | Consent (via cookie preferences) / Legitimate interests |
| Legal compliance | Legal obligation (Article 6(1)(c)) |
| Marketing communications | Consent (Article 6(1)(a)) — opt-in only |
5 Cookies
Our website uses cookies to improve your experience and to understand how visitors use the site. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function (e.g. session management) | Session |
| Analytics | Help us understand visitor behaviour (e.g. Google Analytics) | Up to 2 years |
| Preference | Remember your cookie consent choice | 12 months |
You can control and disable cookies through your browser settings at any time.
6 Third Parties & Disclosure
We may share your personal data with trusted third parties in limited circumstances:
- IT & hosting providers — who store and process data on our behalf under data processing agreements
- Analytics providers — such as Google Analytics (anonymised data only)
- Legal or regulatory bodies — where required by law (e.g. the IRS, courts, or the FTC)
We do not share your personal data with mobile network operators (AT&T, T-Mobile, Verizon, Cricket Wireless, Metro by T-Mobile, Boost Mobile, Mint Mobile, etc.) or any commercial partners. We have no commercial arrangements with any network.
If we ever transfer data internationally, we ensure appropriate safeguards are in place consistent with applicable U.S. law.
7 Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law.
| Data Type | Retention Period |
|---|---|
| General enquiry correspondence | 2 years from last contact |
| Complaint records | 6 years (in line with limitation periods) |
| Website analytics data | Up to 26 months (Google Analytics default) |
| Server logs | Up to 12 months |
After the relevant retention period, data is securely deleted or anonymised.
8 Your Rights
Under applicable U.S. and state privacy laws (including the CCPA/CPRA), you have the following rights in relation to your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your data ("right to be forgotten").
Right to Restriction
Ask us to limit how we use your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for marketing.
Withdraw Consent
Where processing is based on consent, withdraw it at any time.
Right to Complain
File a complaint with the FTC at reportfraud.ftc.gov or the Texas Attorney General's Consumer Protection Division.
To exercise any of these rights, contact us at info@tsbukallc.online. We will respond within 30 days. There is no charge for exercising your rights.
9 Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:
- SSL/TLS encryption for all data in transit
- Access controls limiting who can view personal data
- Regular security reviews of our systems and processes
- Data processing agreements with all third-party processors
In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and, where legally required, applicable state regulators promptly and affected individuals without undue delay, as required by applicable U.S. and state privacy laws (including the CCPA/CPRA).
10 Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected data from a child, please contact us immediately at info@tsbukallc.online and we will delete it promptly.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12 Contact & Data Protection Officer
For any questions about this Privacy Policy or to exercise your data rights, please contact us:
| Method | Details |
|---|---|
| info@tsbukallc.online | |
| Phone | +1 (979) 993-8620 (Mon–Fri 9am–5pm) |
| Post | TS BUKA LLC, 6328 Meadow Glen Dr, Arlington, TX 76018 |
| Complaints (FTC) | reportfraud.ftc.gov or 1-877-FTC-HELP |